Refund Policy
Learn when returns, replacements, store credit, or refunds are available for Devbies made-to-order products.
Return Eligibility
You may request a return within 7 days of receiving your order if:
- You received a defective or damaged product.
- The item you received is incorrect or not as described.
- The product has a manufacturing issue.
How to Request a Return
To initiate a return, please follow these steps:
- Contact us: Email our support team at support@devbies.com or WhatsApp us at +91 8089771137 within 7 days of delivery. Please include your order number and clear photos of the issue.
- Approval and instructions: If your return is approved, we will provide instructions on how to proceed. In some cases, you may not need to send the item back.
- Replacement or refund: Once verified, we will offer a replacement, store credit, or refund depending on the situation.
Non-Returnable Items
- Personalized or customized items, unless defective or incorrect.
- Items that have been used, washed, or altered.
- Orders beyond the 7-day return window.
Refund Process
Refunds will be processed to the original payment method within 5-10 business days after approval.
Shipping fees are non-refundable unless the return is due to our error.
Return Support
For any return-related inquiries, feel free to contact us at support@devbies.com or call +91 8089771137. We’re happy to assist you.